Professional Summary

 

Bilingual - Fluent in Spanish

 

A natural public relations and customer support representative who uses communication and coordination to achieve success.

 

Qualifications

 

·   Inside Sales

·   Rental Coordinator

·   Purchasing, and logistics of material

·   Outstanding communication, interpersonal and presentations skills

·   Effective interaction with clients and personal

·   Bilingual- Spanish with 40 years of experience

 

Experience

 

October 2015 to Present

City of Plano - Compost Operations

Plano, Texas

Customer Service Representative

·   Data Entry and retrieval of customer information

·   Sale of Compost Products

·   Support Outside Sale Representatives

·   Respond to all inquiries presented by citizens

·   Daily interaction with customer both in person and on phone

·   Dispatch calls to Drivers and Supervisors

·   Prepare Daily Quick Book reports

·   Handle daily sales transactions – cash and credit

·   Assist Senior Customer Representative with month end Tax Reports

 

 

February 2014 to October 2015

Gajeske Inc.

Grand Prairie, Texas

Inside Sales Representative

·   Utilize Sage Ordering System to create quotes and sales orders

·   Support Outside Sales Representatives

·   Transfer, purchase, order and receive material

·   Daily interaction with suppliers and customers.

·   Quote hours for technician services and schedule required services

·   Negotiate shipping / freight rates for rental equipment and material

 

Rental Coordinator

·   Quote, create, and close contracts on rental equipment

·   Control and track rental equipment

·   Invoice rental equipment to include any missing or damage equipment charges

 

 

 

January 2011 to May 2012

Wesco Distribution

Irving, Texas 

Inside Sales Representative

·   Enter orders and schedule logistics for electric utility material.

·   Create and process bids for Municipals, Coops, and Electric Companies.

·   Support Outside Sales Representatives

·   Transfer, purchase, order and receive material

·   Daily interaction with suppliers and customers.

 

 

June 2005 to December 2010

Cooper Supply, Inc.

Fort Worth, Texas 

Inside Sales Representative

·   Transfer, purchase, order and receive material

·   Sell polyethylene for natural gas distribution, drilling, and shelling

·   Sell pvc for civil electric and water. (Fittings, risers, valves, transitions, and clamps)

·   Sell and rent fusion equipment and tools

·   Heavy contact with wholesalers, contractors, and cities

·   Quotations and Bid proposals

·   Purchase, Receive, and Invoice materials for transfer within Cooper Supply’s three branches

·   Assistant to General Manager. *Gopher* Go for whatever Manager requested

·   Safety coordinator

·   Will call counter when needed

 

 

November 2001 to June 2005

Hughes Supply

Corinth, Texas 

Inside Sales Representative

·   Enter orders and schedule logistics for jobsites for new subdivisions (including electrical, gas, street lights, and concrete vaults)

·   Work hand in hand with CoServ lineman and engineers to develop, purchase or custom build equipment that is used for utility distribution

·   Coordinate with Contractors, Project managers and Developers for material requirements

·   Write quotes for materials and tools

·   Support outside salesmen and the Hughes purchasing department

 

 

August 1993 to November 2001

CoServ

Corinth, Texas 

Outside Plant Inspector - Communications

·   Understand detailed engineering plans and specifications for the placement of communications facilities

·   Meet with developers and municipal authorities to coordinate requirements for communication facilities

·   Coordinate with OSP engineers and contractors to determine appropriate in-field changes to construction project plans

·   Reconcile contract and job order documents based on inventory of units placed vs. billed

·   Prepare close out documents and variance reports

·   Support Sales and marketing-related activities

 

Operations Coordinator – Electric

·   Coordinated with lineman, engineers, contractors, market representatives and suppliers for burying the infrastructures of electric, communication, and gas lines in a single trench.

·   Tracked and ran project reports with Primavera Software

·   Updated service orders, assisted Underground Foreman by scheduling appointments for line locates, coordinated Dig Tess line locates, verified contractor invoices against work orders, updating crew assignments, coordinated with purchasing correspondence with all departments

·   Served on the Safety Committee as a rotational afterhours dispatcher

 

Customer Service Representative - Electric

·   Three months as cashier received payments from customers in person, via credit card, and batched payments for banks deposits

·   Worked with members or per say customers by setting up memberships for electricity, billing inquiries, equalized billing, energy conservation, meter routes, temp service requests, disconnects, connects, reconnects, permanent service, line locates requests, set appointments for meeting for engineers, and fax or emailed letter credits

 

Education

 

Texas Woman’s University-Denton, TX

·   37 credit hours